What happens if my alarm is triggered

If your alarm system is triggered the call sequence is initiated. Upon the initial installation of your alarm system we will define a call list with you. This call list contains the names and numbers of everyone that will be called if your alarm system is triggered. If one of the people on the list answer, they can advise us of either a false alarm or to get the police dispatched. If no one answers we can dispatch the police, unless you specify to not dispatch the police. If the panel is disarmed with a valid user code within two minutes of the alarm being triggered, we will stop the call sequence. Please note that the City of Calgary released a new alarm bylaw that specifies for which alarms the police will respond and which ones they won’t. Click here to see what those changes are.